Let us take the pressure off your internal support teams by providing a managed service which delivers consistent and reliable 24/7 remote monitoring and management of your Commvault software environment.
Whether your data sources reside on-premise, in remote or 3rd party datacentres or even in public cloud platforms, we can remotely manage and support your platform as an extension to your in-house operations.
Managed Service Features
24/7 Remote Monitoring
Our team monitor the environment, react and resolve incidents within set service levels
Patch Management
We’ll deploy and configure patches to the Commvault Commcell and media agents
Supporting All Platforms
Support for any platform whether its on-premise or has public/private cloud sources
Commvault Best Practice
Administration and adherence to Commvault Standard Operation Procedures
Reducing the Burden
Let Us Help You Lighten the Load
On-going management and support of your complex data management solution can be time consuming and a drain on valuable IT resource. Having the necessary experience and training in order to keep on top of your Commvault environment can also be costly to the business.
We can help businesses free up resource and time by providing a management wrap to your Commvault environment that takes care of all your daily monitoring and support resolution tasks.
Service Benefits
Daily Job monitoring
Our team will monitor your environment and react to resolve incidents within relevant service levels
Data Restoration
We can manage or assist with the restoration of your data within Commvault
Client/Policy Deployment
We configure and deploy new clients and/or policies within your environment
Patch Deployment
We deploy and configure patches to your Commvault Commcell and media agents
Incident Management
We manage all incidents within your environment, ensuring management until resolution with escalation to Commvault where necessary
Proactive Management
We take proactive steps to prevent issues and problems within your environment
Customer Testimonial
Oriium help NHS Foundation Trust streamline management and free-up resource
With an estate containing in excess of over 250 physical and virtual servers critical to the trust’s daily operation, the client needed to optimise their operations and resolve on-going backup failures.
Analysing the platform in the form of a health check, Oriium’s Commvault solution experts where able to successfully identify the underlying performance issues and implement new infrastructure and optimise the Commvault platform in order to resolve existing issues and streamline on-going data backup operations.
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