Commvault Managed Service
Enabling monitoring and management of Commvault environments
Let us take the pressure off your internal support teams by providing a managed service which delivers consistent and reliable 24/7 remote monitoring and management of your Commvault software environment.
Whether your data sources reside on-premise, in remote or 3rd party datacentres or even in public cloud platforms, we can remotely manage and support your platform as an extension to your in-house operations.
Reducing the burden
Let us help you lighten the load
On-going management and support of your complex data management solution can be time consuming and a drain on valuable IT resource. Having the necessary experience and training in order to keep on top of your Commvault environment can also be costly to the business.
We can help businesses free up resource and time by providing a management wrap to your Commvault environment that takes care of all your daily monitoring and support resolution tasks.
Choose the best
We are recognised by Commvault as one of the UK’s leading support partners
Our accreditations and expertise make us a perfect support partner to help manage and monitor your complex data environment 24/7.
Features & Benefits
24/7 backup monitoring of customer environment
Administration and adherence to Commvault Standard Operation Procedures
Management of change requests and data restoration tasks
Service Features & Options
Our service provides a management layer to your Commvault environment which deliver the below key service features:
|Daily job monitoring||Our team will monitor your environment and react to resolve incidents within relevant service levels|
|Initiate and assist with data restorations||We can manage or assist with the restoration of your data|
|Deployment and configuration of new clients or polices||We configure and deploy new clients and/or policies within your environment|
|Deployment of Commvault patches||We deploy and configure patches to your Commvault Commcell and media agents|
|Full management of incidents and vendor escalations||We will manage all incidents within your environment, ensuring management until resolution with escalation to Commvault where necessary|
|Implementation of necessary corrective actions||We take proactive steps to prevent issues and problems within your environment|