Commvault Managed Service

Enabling monitoring and management of Commvault environments

Let us take the pressure off your internal support teams by providing a managed service which delivers consistent and reliable 24/7 remote monitoring and management of your Commvault software environment.

Whether your data sources reside on-premise, in remote or 3rd party datacentres or even in public cloud platforms, we can remotely manage and support your platform as an extension to your in-house operations.

Reducing the burden

Let us help you lighten the load

On-going management and support of your complex data management solution can be time consuming and a drain on valuable IT resource. Having the necessary experience and training in order to keep on top of your Commvault environment can also be costly to the business.

We can help businesses free up resource and time by providing a management wrap to your Commvault environment that takes care of all your daily monitoring and support resolution tasks.

Choose the best

We are recognised by Commvault as one of the UK’s leading support partners

Our accreditations and expertise make us a perfect support partner to help manage and monitor your complex data environment 24/7.

Features & Benefits

Daily Monitoring

24/7 backup monitoring of customer environment

Full Compliance

Administration and adherence to Commvault Standard Operation Procedures

Data Management

Management of change requests and data restoration tasks

Service Features & Options

Our service provides a management layer to your Commvault environment which deliver the below key service features:

Feature Description
Daily job monitoring Our team will monitor your environment and react to resolve incidents within relevant service levels
Initiate and assist with data restorations We can manage or assist with the restoration of your data
Deployment and configuration of new clients or polices We configure and deploy new clients and/or policies within your environment
Deployment of Commvault patches We deploy and configure patches to your Commvault Commcell and media agents
Full management of incidents and vendor escalations We will manage all incidents within your environment, ensuring management until resolution with escalation to Commvault where necessary
Implementation of necessary corrective actions We take proactive steps to prevent issues and problems within your environment

Ready to find out how we can help your business? Call 0800 021 6555.